Shipping policy
This policy covers orders placed on this website, operated by Merchwheels LLC (trading as Meowie).
Rates and tracking
Available shipping options and costs are shown at checkout before you pay. You'll get a tracking number by email when your order ships.
Handmade items
Handmade items are made to order. Processing takes 3 to 7 business days for plushies and 2 to 5 business days for tumblers, and can take longer in busy seasons; we'll let you know about any delay. Delivery then takes 3 to 7 business days in the US and 7 to 20 business days internationally.
Delays and issues
- Please double-check your address at checkout. We can't redirect shipped packages, and re-shipping fees may apply if a parcel is returned because of an incorrect address.
- If tracking isn't moving, email us and we'll help find your parcel.
- International customers are responsible for any customs fees or duties.
Contact
Questions? Email hello@meowie.co.